The security of your personal information is our top priority. Everything about how Khelo Unity collects, uses, and protects your data is laid out here with full transparency.
Welcome to Khelo Unity. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, and the steps we take to keep it secure.
Khelo Unity believes that every user's privacy is a fundamental right. That is why we are fully transparent about how we collect your information. This Privacy Policy Our Terms and Conditionsan integral part of.
By using the Khelo Unity platform, you are deemed to have accepted this Privacy Policy. We recommend reading it carefully before registering.
In this document, "we" and "our" refer to the Khelo Unity platform, while "you" and "user" refer to the person using the platform.
Khelo Unity collects information in two ways — what you provide directly, and what is collected automatically as you use the platform.
| Type of Information | Where It's Collected | Why It's Needed |
|---|---|---|
| Name & Date of Birth | Registration Form | Identity verification and age confirmation |
| Mobile Number | Registration & Verification | Account Security & OTP |
| Payment Information | Deposit / Withdrawal | Completing Transactions |
| National ID / Passport | KYC Verification | Legal Compliance & Fraud Prevention |
| Address | KYC Verification | Regulatory Compliance |
We never store your full payment card number or PIN. Payment information is always processed in encrypted form through a secure third-party gateway.
Khelo Unity uses your personal information only for specific, legitimate purposes. We never use your data for anything unnecessary.
You can opt out of promotional messages at any time by contacting our support team.
Khelo Unity follows the highest industry standards to protect your data. Our security framework is built in multiple layers, so if one layer fails, others continue to keep you protected.
Remember: never share your password or login details with anyone. Khelo Unity will never ask for your password by phone or message.
Khelo Unity uses cookies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Khelo Unity does not retain personal information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Type of Information | Retention Period |
|---|---|
| Account & Registration Information | For the duration the account is active + 5 years |
| Transaction Records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming Log | 3 Years |
| Support Chat History | 2 Years |
| Cookie Data | Until end of session or up to 1 year |
Once the retention period expires, data is securely deleted or anonymized.
Every registered user on Khelo Unity has important rights regarding their personal data. We respect these rights and make them straightforward to exercise.
You may request to know what information we hold about you.
To correct inaccurate or outdated information, please contact support.
You may request deletion of data that falls outside legal retention requirements.
You may object to marketing communications or specific types of data processing.
You may request a copy of your data in a structured, portable format.
Request to temporarily suspend the processing of your data under certain circumstances.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
The Khelo Unity platform may occasionally reference third-party services, such as payment gateways or game software providers. These third parties have their own privacy policies, and Khelo Unity is not responsible for their practices.
We recommend reading the privacy policy of any third-party service before using it. Khelo Unity's Privacy Policy applies only to our own platform.
Khelo Unity strictly prohibits anyone under the age of 18 from using the platform. If we discover that a minor's information has been collected inadvertently, it will be deleted immediately and the account will be closed.
For parents: If your child has accidentally registered on Khelo Unity, please contact our support team immediately. We will promptly close the account and delete all associated data.
Khelo Unity reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered mobile number or through a notice on the platform.
Updated policies take effect from the date of publication. Continued use of the platform after that date indicates your acceptance of the revised policy. We recommend checking this page regularly.
For significant changes, we aim to give at least 7 days' notice so you have time to make an informed decision.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team. We're available in Bangla 24 hours a day, 7 days a week.
Privacy Contact: [email protected]
When handling privacy requests, we may ask you to verify your identity. This is done solely to protect your data and ensure no one else can access it.
We don't just make promises — we ensure your data is protected at every step.
Every data transfer you make is secured with 256-bit SSL encryption. Hackers and third parties have no way of accessing your data.
Under Khelo Unity's Privacy Policy, the KYC process keeps your identity secure and protects your account from fraud and misuse.
We never sell your personal information to third parties. Your data is used solely for operating the platform.
Our Privacy Policy is written in plain language so you can understand it easily. No complex legal jargon — everything is explained clearly.
Requests to view, correct, or delete your information are processed within 30 business days. We're always ready to help you exercise your rights.
Have a privacy question? Chat with our support team in Bangla — we're here for you any time, day or night.
Open an account with Khelo Unity today in line with our Privacy Policy and enjoy Bangladesh's best gaming experience in a fully secure environment.
By registering, you automatically agree to our Privacy Policy.